Changing Minds Before Changing Methods

The topics of lean building, factory-built, prefab, off-site construction, waste reduction, and methods to reduce labor are not only matters of “process” evolution–but more importantly–“thought” evolution.  We need as many storytellers in this space as we do entrepreneurs and captains of the category.  And best when they’re the same person (i.e. Gerry McCaughey). And in our sales calls, presentations, and demonstrations […]

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Culture and Teamwork 1st – Then Everything Else Follows

A company can be good…but it wont’ be GREAT until people matter, teamwork, and culture mean as much as the product, the service, the innovation, or the EBITDA.  Phil LaBoon’s interview with Deidre Paknad hits every single point that I attempted to achieve while the general manager of a company. Read the full interview here (8-minute read).  These were some […]

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What They Have…”Not” How I Benefit

I learned so much when I stopped to read this vendor banner today at a manufacturer’s expo. I learned that this company has…….wait for it: “sales reps.” And they have…”customer support services” And that they’re here to “partner with me” on the phone, online, or in-person. Wow–I’m switching all my business over to them right away. Not. If we’re gong […]

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